01-18-2025 09:03 PM
I've seen a lot of posts on here about black screen. The machine works perfectly fine but for the screen. HDMI works and I can do whatever I want on an external monitor. The built-in screen doesn't show up in Display Settings in Windows.
Is there anything I can try before attempt to replace the screen?
Thanks.
Zephyrus G15 G503RM
01-19-2025 10:38 PM
Please test if the display works properly in Safe Mode and try using the display driver validated by ASUS to see if the issue improves. If the problem still exists, based on your description, we recommend sending the laptop for further hardware inspection. Thank you!
01-20-2025 10:51 AM
Thanks, I can't try this immediately so I'll try it this weekend.