3 weeks ago
I've seen a lot of posts on here about black screen. The machine works perfectly fine but for the screen. HDMI works and I can do whatever I want on an external monitor. The built-in screen doesn't show up in Display Settings in Windows.
Is there anything I can try before attempt to replace the screen?
Thanks.
Zephyrus G15 G503RM
3 weeks ago
Please test if the display works properly in Safe Mode and try using the display driver validated by ASUS to see if the issue improves. If the problem still exists, based on your description, we recommend sending the laptop for further hardware inspection. Thank you!
2 weeks ago
Thanks, I can't try this immediately so I'll try it this weekend.