cancel
Showing results for 
Search instead for 
Did you mean: 

ROG Zephyrus G15(2020) no display on boot

kukoo21
Level 7

My laptop has no display when it boots. I know it's still operating because the LEDs light up, the backlit keyboard comes on for a second as usual, and the window starting sound plays, but there is no display. I have tried every tutorial I could find on the internet. I'm hoping there is something I'm missing that this community can help me before send it to repair shop.

199 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @kukoo21 ,

Please try testing in the BIOS interface or with an external monitor to see if the display functions correctly. If the display is still not working in the BIOS interface but works fine on an external monitor, this could indicate a hardware issue. We recommend that you take your laptop to a local service center for further hardware diagnostics. Thank you.