ROG Zephyrus G14 getting extremly hot for no reason

[hannawoa]

Hello,

Laptop: ZEPHYRUS-G14-GA401QM-091T

I bought this laptop in January 2022, and while I noticed the fan were going crazy for no reason and making a ton of noise I ignored it. Now since a few months, I noticed the laptop gets extremely hot for no reason. I'm talking 80-85° according to ARMOURY CRATE when I just have 4 Chrome tabs open, and up to 95° if I dare to open any Adobe program or a 1h long youtube video. 

I disabled the boost for all modes in the power settings, I also run on "silent" when doing light tasks or "windows" for heavier tasks. I don't game at all on this laptop. The fans are now quiet, but the laptop still gets extremely hot.

Very annoying to not even being able to type on it because it's too hot, especially for a laptop which primary function is to be used on its own without an external keyboard etc.

Can anyone help me with this?

[Anbby_ROG]

Hi @hannawoa ,

Please try setting the fan mode to Turbo in Armoury Crate and see if there is any improvement. Additionally, based on your description, we recommend that you take your laptop to a local service center for further thermal module diagnostics to identify the issue. Thank you.

[hannawoa]

@Anbby_ROG Thanks for the response. The turbo mode makes my fans even more louder and doesn't solve the issue. 

[Anbby_ROG]

Hi @hannawoa ,

Thank you for your feedback. Based on your description, we recommend that you take your laptop to a local service center for further hardware diagnostics to identify the issue. Thank you.