ROG Zephyrus G14 2024 : Little Scratching noise when fans turn on

[sbi]

Hello,

I just recieved my new G14 2024. I noticed that when the fans start to spin, a little acute scratching noise (probalbly mechanical) occurs. Then , fans work normally. Did you notice this issue ? It is very common apparently.. Thanks!

[Anbby_ROG]

Since we have not yet received similar feedback for this model, could you please share a video with us for further confirmation? 
Additionally, since you mentioned that this is a newly purchased product, if you have any concerns, we also recommend reaching out to the retailer for further assistance to ensure your rights. Thank you.

[sbi]

This is the video and the noise I wonder if it is normal : https://youtube.com/shorts/r-BZUQGgdsY?feature=share

If you can provide me the answer it would be great ! thanks !

[Anbby_ROG · Accepted solution]

Thank you for providing the video. The scratching noise doesn’t seem normal. 

Since you mentioned that this is a newly purchased product, we recommend reaching out to the retailer for further assistance to ensure your rights. Thank you

[sbi]

Ok thank I just returned it yesterday. Thank you for the help!