Hi All,
Regarding the screen flickering issue, we are actively working with AMD to analyze this problem. We kindly request your assistance in confirming the following settings:
(1) Ensure that Armoury Crate is updated to the latest version (V 3.2.7.2).
(2) In Armoury Crate, disable the Aura Wallpaper.
(3) In Armoury Crate, select the default mode in the GameVisual settings page.
After applying the above steps, please observe if the screen flickering issue improves.
If the problem persists, we recommend sending your laptop to our repair center, where our engineers can assist in diagnosing your laptop. Once you have submitted your laptop for repair, please send me a private message with your serial number and repair number. I will assist in tracking your case.
We apologize for any inconvenience caused.
Due to the regional holidays, my responses may be slightly delayed.
For any urgent cases, we recommend reaching out to your local service center for further assistance. Thank you in advance for your patience and understanding.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
