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ROG Strix Scar 17 (2021) G733QSA 1080p 360Hz Not An Option

Shayy18
Level 7

My ROG Strix Scar 17 (2021) G733QSA says it supports 360Hz at 1080p, however I only have the 60hz option in "Advanced display settings" for the built-in monitor. However I can select a 16:9 resolution (1600x900) and then I get the option for either 60hz or 360hz. I've tried this in games (Rainbow six) as well as UFO browser test and I do indeed get 360hz when at 1600x900, but for some reason at other resolutions I can only select 60hz! I have all the latest drivers as per MyAsus as well as Nvidia (for 3080) and AMD (iGpu).

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @Shayy18 ,

Could you please confirm if you have already updated the BIOS to the latest version 331 and tested with NVIDIA display driver version V30.0.15.1278, as verified by ASUS, and AMD Graphics driver version V27.20.14044.2001
If the issue persists, would you be able to record a video of the settings and provide the following information via private message for further investigation? Thank you.

 

  • SN:
  • Windows Build Version: (Settings - System - About)
  • Do you have an external monitor or have you changed RAM?

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 I don't have external monitor but my rams was changed I went with the laptop in a local repair shop to make a deep clean and change the thermos paste on the video card and the processor after that the man told me one off my ram is not working properly so he changed it.