02-09-2025 08:51 PM
Good morning,afternoon, or night to whoever is reading this,I have recently been noticing some issues with my laptop. For example if when I am playing TF2 or Fortnite (havent really played other games in a while) I notice that the game will randomly crash at some point in the game, wether that be loading into a new round/map or just simply walking around.(sometimes these events are logged in the Event viewer). To my knowledge my Intel driver is up to date aswell as my Nvidia graphics driver.
For example here is an event log for TF2 crashing:
Faulting application name: tf_win64.exe, version: 0.0.0.0, time stamp: 0x6759ea23
Faulting module name: vguimatsurface.dll, version: 0.0.0.0, time stamp: 0x675a04c2
Exception code: 0xc0000005
Fault offset: 0x00000000000110d1
Faulting process id: 0x2728
Faulting application start time: 0x1DB7B6DFCE874B6
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Team Fortress 2\tf_win64.exe
Faulting module path: c:\program files (x86)\steam\steamapps\common\team fortress 2\bin\x64\vguimatsurface.dll
Report Id: 38b9eafe-baab-4d22-b5c5-a90edb0e2d3d
Faulting package full name:
Faulting package-relative application ID:
And heres an example of a google crash event
Faulting application name: chrome.exe, version: 133.0.6943.60, time stamp: 0x67a3e602
Faulting module name: chrome.dll, version: 133.0.6943.60, time stamp: 0x67a3e602
Exception code: 0xc0000409
Fault offset: 0x00000000047816fd
Faulting process id: 0x4CFC
Faulting application start time: 0x1DB7B6039945708
Faulting application path: C:\Program Files\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Program Files\Google\Chrome\Application\133.0.6943.60\chrome.dll
Report Id: d6916b21-f915-4e15-a704-3fe5af9b3f54
Faulting package full name:
Faulting package-relative application ID:
Sometimes even chrome will crash entirely or in one specific tab I will have an error on the webpage (I dont recall the error code that shows up). If anyone else is currently having, or has had a similar issue, please leave a reply on how I could fix this. Thank you all for your time
02-10-2025 11:26 PM
Based on the information you provided, the issue with Team Fortress 2 seems to be caused by an error where the game attempts to access an invalid memory area. This type of problem is often related to driver issues, corrupted game files, or software conflicts.
Please try the following steps:
As for the Chrome error 0xc0000409, this may be caused by internal application logic errors.
Please try: