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ROG Strix G16 (2024) G614 (G614JZR-N4030W) - Which resolution with USB-C / Thunderbolt 4

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stalderm
Level 7

‎11-29-2024 04:25 AM - edited ‎11-30-2024 01:29 AM

Hi, according to the product website the HDMI support up to 8k60, but I have not found what resolution the Thunderbolt 4 and USB-C port with DisplayPort support. I've found an older post for the 2023 model (G614JV) which states that these ports would also support 8k60. I would at least require 6k30/6k60. Thank you

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Anbby_ROG
Customer Service Agent

‎12-01-2024 07:01 PM

Regarding the display output information for the G614JZR, here is the details for your reference. Thank you.

 

  • The USB 3.2 Gen 2 Type-C with support for DisplayPort™ supports up to 5120 x 2160, 60Hz.
  • The Thunderbolt™ 4 with support for DisplayPort™ supports up to 5120 x 2160, 60Hz.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

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Anbby_ROG
Customer Service Agent

‎12-01-2024 07:01 PM

Regarding the display output information for the G614JZR, here is the details for your reference. Thank you.

 

  • The USB 3.2 Gen 2 Type-C with support for DisplayPort™ supports up to 5120 x 2160, 60Hz.
  • The Thunderbolt™ 4 with support for DisplayPort™ supports up to 5120 x 2160, 60Hz.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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stalderm
Level 7
In response to Anbby_ROG

‎12-03-2024 10:29 PM

Oh, that's a pity, but thanks for the answer!

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