11-08-2025 10:50 AM
Can someone help me fix my rog strix g15 (g513rm 2022) i always encounter random restart when my laptop is unplugged from the charger, and it's very annoying because i cant use it in light tasks
11-09-2025 10:17 PM
@Neth04
It is possible that battery aging has caused a sudden drop in voltage, which led the motherboard to detect a power loss and triggered an automatic restart. To rule out any system malfunction, we recommend backing up your data and restoring the system for verification.
[Windows 11/10] How to Reset (Reinstall) the Operating System
If the issue persists, we suggest bringing your laptop to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.