I've had this laptop for some time. I've been using it for school but its a gaming laptop so I said why not, specially since I spent so much money on it. Like many other people who have bought this laptop, I'm experiencing the same issues they are with Random Shutdowns or "Powering off" in the middle of gaming sessions. Before any of those problems even happened The laptop suffered a complete shutdown that killed it, which prompted me to send it to Asus repair. Upon getting my laptop back I didn't game on it since i needed it for school; however, as soon as I gamed on it the random power downs kept happening. I'm extremely disappointed at the quality of the product and the quality of the customer service. I spent over an hour with the "tech technician" for them to tell me at the end that "I needed to send it to repairs, and that their would be a fee since it wasn't under warranty" It was all just "thank you for your patience" or "I'm researching" but with no workable solutions. It is crazy that I still haven't gotten a solution to this problem like many other people who have purchased this laptop. This is probably the last Asus purchase I will be making for the foreseeable future.
