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ROG Strix 18 - keyboard stops working for a moment

Alask
Level 7

Hi Everyone, I've come across an issue with my ROG Strix 18 (G834JZ) - every now and then whenever I open a new tab in my browser (Opera GX) using CTRL+T shortcut the keyboard shuts down for some reason and starts working again within a minute. Touchpad works correctly during that time. Could you please try to help me find the reason?

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1 REPLY 1

Anbby_ROG
Customer Service Agent

I would like to confirm if this issue occurs only in Opera GX, or does it also happen in other browsers (such as Chrome or Edge)? 

Have you tried reinstalling Opera GX to see if that improves the situation? Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂