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ROG GX701GX Keyboard not working

Flumride
Level 7

Hello

My ROG GX701GX keyboard suddely stopped working after a reboot. Nothing works but the trackpad. (Not the physical buttons though... No RGB NOTHNING.  I'm on fw 310. HELP!

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Flumride ,
Could you please try the following steps:

1.Remove ASUS System Control Interface and uninstall Armoury Crate using the uninstall tool.Reinstall ASUS System Control Interface version V1.1.21.0 and Armoury Crate.
2.With all external devices disconnected and the power off, press and hold the power button for 40 seconds to perform an EC reset.Reconnect the power and boot up the system to see if the issue improves.Thank you.