02-15-2024 01:34 PM
This issue does not always happen and there is not a way of reproducing this all the time. Sometimes the laptop starts, some of the keyboard light animation when POSTing happens and then it cuts somewhere there and then without disk activity blinking, battery light starts blinking orange. Sometimes fans turn with a high speed as well. If I hold down the power button and then close the laptop and then start it again, the issue still happens. Even if I connect the AC adapter. The only way of fixing this is holding down the power button around 20-30 seconds and then starting the PC again. That boot takes a while but the issue disappears.
The only hardware modification I've done to the system is my extra RAM, it was 16x1 and I bought a Crucial RAM to go along with the one in the laptop. I did a memtest and both memories are fine. However I think Crucial one has different chips than the one in the laptop so I'm worried about this situation affecting my boot as well. I can't remember if the system did this without the extra RAM or not.
08-04-2024 03:02 PM - edited 08-04-2024 03:02 PM
BIOS V328, still happens time to time.
Lately a variation of this also happened right after the issue in the OP happened. Battery light orange and power light normally on, computer does not POST or do anything. Also solved by a 20-30 secs power button hold down.
I got a PM from @G814JU_FAN stating that they got the same issue (please tell your side of this in the post), I'm thinking that this is a software issue since this device was pretty new when this was first happening.
08-04-2024 11:41 PM
Hi @Saviant0 ,
Based on your description, this could be a sign of hardware malfunction. Have you checked the hardware status using MyASUS? Thank you.
08-05-2024 12:24 AM
Yes I did. It passed all the checks in MyAsus.
08-05-2024 07:35 PM
Hi @Saviant0 ,
As mentioned by @G814JU_FAN , according to the described phenomenon, there may be a hardware abnormality.
We suggest you take your laptop to a local service center for further hardware testing to identify the problem. Thank you.
08-05-2024 06:38 AM
Yestarday I upgrade BIOS to 329. Observing are there are changes or not.
I was a 15 years in computer service and it's looks like hardware problem. Maybe on BIOS level or maybe with something else.
All tests are OK (even full MEMTEST+).
08-14-2024 11:15 AM
Despite the latest BIOS 329 update, the problem persists. It appears very rarely (once out of 50-60 starts) and in my case it was after putting the laptop into deep sleep.