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ROG G614JV audio delay cannot use windows Microsoft's High Definition Audio driver

exterminates
Level 7

Hello, I've been playing some rhythm games on this laptop and the audio delay is really awful (120-140ms in most of cases) compared to the older rog laptop i had back in 2018. I've checked the audio driver for this laptop and it seems like the only compatible driver for this device is only the "Realtek High Definition Audio". Already search many such cases and usually the simple fix is just to set the audio driver to the Microsoft's High Definition Audio driver so that the delay is eliminated in most models but apparently with the ROG model G614JV the driver is not compatible with the device (I've tried setting this driver and my speaker does not work). Is there any fix? thank you !!

mmc_fPuq4WlkoG.pngmmc_1BU4MDeR3e.png 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Does the issue occur only in specific games, or does it happen in all games? Have you connected any external devices while using the laptop?

Additionally, when the issue occurs, what is the GPU setting in Armoury Crate?

Please update the BIOS to the latest version 331 and try uninstalling and reinstalling the following drivers to see if the issue improves. Thank you!

 

  • Realtek Audio Driver Version: V6.0.9590.1
  • Intel(R) SST Version: V10.29.00.9677
  • Cirrus SmartAMP Driver Version: V23.26.47.747
  • NVIDIA Graphics Driver Version: V32.0.15.6607
  • Intel Graphics Driver Version: V32.0.101.6127
Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂