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ROG Flow z13 second hand warranty and serial number

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xXVaLeNcYXx
Level 7

‎09-01-2024 10:24 AM

Hello, I recently bought a second hand ROG Flow z13 but i cannot register it because probably already did that when first buyer purchased it.

Is there any way to register this device again and attach it to my account?

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Anbby_ROG
Customer Service Agent

‎09-02-2024 06:38 PM

Hi @gustiari ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

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Anbby_ROG
Customer Service Agent

‎09-02-2024 06:38 PM

Hi @gustiari ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂