03-25-2023 06:56 PM
I got my ROG Flow Z13 by the end of November 2022.
Yesterday the screen froze and I did a hard reset by holding the power button for around 30 seconds.
Now when I try to start the laptop the back panel light comes on but the laptop doesn't boot.
The battery didn't get charged even after it was connected overnight.
03-26-2023 07:51 PM
Please refer to the instructions in the following link for "Press the Power button and there is no response on the screen, and Power light is OFF" https://www.asus.com/support/FAQ/1014276
If the issue persists,please contact ASUS repair center in the country of your residence:
Sorry for any inconvenience it may be caused.