02-23-2025 04:28 AM
Affected Products
G834JY Scar 18 2023
Asus TUF Gaming K3 external keyboard
Hiya there, I have the 2023 Scar 18 G834JY and the RGB LED's on the keyboard have started to look really bad. The numpad keys already had a yellow effect out of the box when the lighting was set to white. I have gone through multiple updates throughout 2023 and 2024 from Armory Crate, none of them fixed the issues. I have also tried different RGB softwares like Ghelper, Aura Sync from AC(Don't use it anymore) and Signal RGB. Same results in all of them.
Yellowish tinge on some keys,
The RGB is not as bright as advertised under room lights (I need a way to increase the brightness. In every software the brightness was set to max and it still looks dim compared to other laptop rgb.)
Some keys flicker or show the wrong color randomly and then gets fixed by itself after a few days.
Uneven brightness across keys
The same issue is happening to my external Asus Tuf Gaming K3 keyboard where it outputs the wrong colors and on one key, the blue LED is not even working anymore.
In the following screenshot, you will see that apart from the green, the other colors are barely visible even though they are slightly oversharpened by my phone camera due to auto contrast.
There is literally no way to update drivers for my K3 Keyboard without installing Armory crate which I absolutely don't want on my PC.
Laptop G834JY
Keyboard Asus Tuf Gaming K3
I would really appreciate a driver fix if available for the K3 keyboard, and the G834JY definitely has faulty rgb leds or leds that are not good enough. What can be done about that?
02-24-2025 11:16 PM
You mentioned that some keys randomly flicker or display the wrong color, and then self-correct after a few days. To further investigate the issue, could you please enable the log recording feature in Armoury Crate and record a video of the issue occurring? Additionally, please privately share the following information with us so we can have our technical team review it:
02-25-2025 11:25 PM - edited 02-25-2025 11:26 PM
I have sent a DM your way with the necessary info however please note as Ive already mentioned, I do not use armory crate at all or myasus. Also to fix the Fn key flickering on the G834JY, it may have been due to reinstalling this driver
02-27-2025 10:20 AM
Umm Anbby, I can't send the PM due to this error. It's rate limiting me
I'm not sure if the message is already received by you or not