cancel
Showing results for 
Search instead for 
Did you mean: 

Registration and Warranty for a Second hand device

michaellynchyt
Level 7

Hi all! I recently purchased a flow x13 on eBay, and have found that the device is already registered to the previous owner. I am trying to register it so I can contact support if I have problems. Any advice? Anyone dealt with this before?

120 Views
4 REPLIES 4

Anbby_ROG
Customer Service Agent

Hi @michaellynchyt ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

I have the same situation please help me too.

 

Falcon2_ROG
Customer Service Agent

@mochix 
I have sent you a message, please check.
Thank you.

amaru048
Level 7

Hi, I am in the same situation. Bought an open-box resealed TUF A15 from a retailer and I cannot register the product. I have a valid proof of purchase.