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Registering a second-hand G16

TaliesinTheBard
Level 7

‎02-06-2025 07:01 AM

Hi there, I have purchased a pre-owned G16 and would like to register it with my ASUS account, however, it says that the product is already registered. Is there any way around this issue?

Thanks

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Anbby_ROG
Customer Service Agent

‎02-06-2025 10:14 PM

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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