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Recovering HDD after emergency switch off

Justlooking
Level 7

20230621_213616.jpg

 Hi all!

Faced with this problem, after forced shutdown through the power button (not abused, only in cases when the system frankly hangs - 3-4 times in several years of operation) popped up this window, it can be understood that the problem with the hard drive. The question is the following, the night passed and there is no total progress, should I interrupt this operation and disconnect the hard drive manually, followed by a recovery/replacement, or the expectations are worth it and I can get without dancing to get the data and then replace the drive (I suspect that replacement is almost inevitable in any case).

Thanks for your help!

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5 REPLIES 5

Justlooking
Level 7

Notebook - Asus Rog gl704gw

Anbby_ROG
Customer Service Agent

Hi @Justlooking ,

 

Based on your description and the provided image, I would like to confirm if you have attempted to perform a CMOS reset or restore the BIOS to its default settings to test if the system can boot properly. 
The following links provide instructions for these operations for your reference. Thank you.
https://www.asus.com/support/FAQ/1042613/

 

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂

Hi!
I haven't solved my problem with software, I replaced my hard drive with an ssd, and in the future I plan to get the data I need from the hard drive. Thanks for your feedback!

Justlooking
Level 7

P.S. I disconnected the hard drive. And started the system (the system was on the nvm slsd and my data was on the hard drive) without difficulty, so I decided that it would be easier and faster to change the hard drive.

Anbby_ROG
Customer Service Agent

Hi @Justlooking ,

 

Thank you for the update. 
If you need any further assistance in the future, please feel free to let us know. Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂