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"Product registration failed: product is already registered"

StayFrosty_94
Level 7

I purchased a used 1 year old ROG laptop from someone on eBay, Is there any way of changing the registration account from the old owner to mine?

12,450 Views
89 REPLIES 89

Hi, I have pretty much the same issue. I bought my laptop open box from ebay last week and the serial number says it's already registered.

Can you help me too with this issue? I still have the old owner contact and the proof of purchase from that owner

Hi I have purchased an ASUS ROG ALLY and also say’s I can’t register because already registered on other account please can I do something about that 

i have the same issue 

hello, i have same issue,. i need help, please

TinaD73
Level 7

same problem

 

reza_lp2010
Level 7

same problem here,

reza**********@********.com

may I ask to remove this post as I sent it public by mistake

Anbby_ROG
Customer Service Agent

Hi @reza_lp2010 ,
Because your post contains your personal information, in order to prevent your personal information from being leaked, 

we will assist in deleting some information. Thank you.

yueey
Level 7

I too, just brought a 2nd hand 3090 but "asus serial number already registered", how to fix this?