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"Product registration failed: product is already registered"

StayFrosty_94
Level 7

I purchased a used 1 year old ROG laptop from someone on eBay, Is there any way of changing the registration account from the old owner to mine?

720 Views
98 REPLIES 98

Hi, i have a same problem on My new TUD F15 laptop

Hello, i have the same issues on my ROG STRIX 3090 OC.

just sent you this. please check. same issue

Amair Uddin

DiDee
Level 7

I have the same issue. How do i go about it?

DiDee
Level 7

I have the same problem with my Asus dual Laptop. How do i go about it?

terahertzes
Level 7

i am facing the same issue with the G17.

XO|TERA.

lourd002
Level 7

Hello I also purchase my laptop from someone on Facebook Market place, how can I change the registration account from the old owner to mine? 

Anbby_ROG
Customer Service Agent

Hi @lourd002 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

M1NO
Level 7

me too I bought this laptop from ebay and it says product key already registered :<

Anbby_ROG
Customer Service Agent

Hi @M1NO ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you