Could you please share the exact model of your laptop with us?
Since it's unclear whether the issue can be identified through a video, if possible, could you record a video so we can further investigate the problem?
Thank you!
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
