cancel
Showing results for 
Search instead for 
Did you mean: 

Question about my Rog laptop

antarish4
Level 7

Hello guys! Last year I bought a rog laptop "G713IE-HX004". Everything was great until a couple of days ago when I tried to play a game (dota 2) when I realised that my laptop temperatures (CPU and GPU) were high.

To be honest i keep my laptop on silent mode, i get enough fps and i dont mind it. I keep the laptop almost all the time on my desk, and i use it from time to time for web browsing and once a week maybe, a dota 2 game.

Do I need to change the CPU and GPU thermal paste? and if so, what kind of thermal paste I need to use?

Thank you!

313 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @antarish4 ,

Have you updated your BIOS to the latest version 329 and tested with ASUS-certified NVIDIA Graphic Driver Version V31.0.15.1640 and AMD Graphics Driver Version V31.0.12014.6?

Please try setting the GPU in Armoury Crate to either Ultimate or Standard mode during gameplay, and set the Fan profile to Turbo mode. Also, monitor the temperature changes of both GPU and CPU during gaming to see if there's any improvement. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂