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Product registration failed: product is already registered

JKY54321
Level 7

I purchased a refurbished 1 month old ROG laptop from a authorised asus refurbished store, Is there any way of changing the registration account from the old owner to mine?

if there is any solution please tell me

 
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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @JKY54321 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

can u please help me with the same issue,i also cant register my asus as it is already registered.please help me.