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Pakthan · ‎12-21-2023

I bought this laptop for a year. After I changed my main account because my email was disabled, I tried to register with my new account, and it said the product was registered. Is there anyway to unregister the product and register it again?

Anbby_ROG · ‎12-21-2023

Hi @Pakthan ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

View solution in original post

Anbby_ROG · ‎12-21-2023

Hi @Pakthan ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Barong40 · ‎01-16-2024

Hi i have same issue with my new ROG duo 16.

Please help me

Product is already registered