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Product is already registered

Pakthan
Level 7

I bought this laptop for a year. After I changed my main account because my email was disabled, I tried to register with my new account, and it said the product was registered. Is there anyway to unregister the product and register it again?

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @Pakthan ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

View solution in original post

2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @Pakthan ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

Hi i have same issue with my new ROG duo 16.

Please help me