Product already registered issue

[xelsonj024]

I recently bought a Strix G18 laptop (open box) and the serial number is already registered. Is there any way to unregister it from the previous owner?

[Anbby_ROG]

Hi @xelsonj024 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you

[PhantomPR]

I have the same issue. I bought a g18 laptop (Open Box) and the product is already registered.