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Problem with Power button on GL504GM

scrappycoco21
Level 7

i have problem with my power button on my device

the power button sometimes not working, sometime work. i have to press it repeatedly until it turn on

it take some 3-5min to make it work with my power button

i don't know what's wrong with my laptop, and i think the BIOS battery need to replace

here's my videos when i'm trying to turn on my llaptop

https://streamable.com/lb7cp6

85 Views
3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @scrappycoco21 ,

Since we are unable to view the video link provided, based on your description, we recommend that you take your laptop to a local service team for further inspection to confirm the issue. Thank you for your understanding.

https://youtube.com/shorts/lu6GOTH1rLA?feature=share

here's the video, please check it

Anbby_ROG
Customer Service Agent

Hi @scrappycoco21 ,

Based on your description and the video, we recommend that send send the laptop to a local service team for further inspection to confirm the issue. Thank you for your understanding.