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Problem with my Zephyrus G15

Level 7

Asus Zephyrus G15

I7 8750h

Nvidia GTX 1060

16 gb RAM



Hello, I'm worried about my laptop. It has a dead battery for the moment and everything was fine, I turn off the laptop and unplug it, no problemo but soon as I plug the AC charger again, it turns on automatically and boots directly to the BIOS panel, and I don't know what to do, I can't update the bios cuz I have no battery replacement. I've already read similar issues and no results, hoping that getting the battery will solve this problem. 


Customer Service Agent

Hi @Tadhana ,

May I confirm your product model? 
I'd like to check if you are currently able to access the system. If you're unable to access the system at the moment, I recommend that you bring your laptop to your local authorized repair center for further assistance. Thank you.