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Not charging, and continuous beeping

JayJu
Level 7

So today I discovered that my laptop ROG Flow X16 (2023) GV601
decided to lose its ability to charge up.

It worked fine as I attended school, but when I was done and put it in my bag, somewhere along the trip back it must’ve done something weird. 

I cannot get it to charge, and there is this faint, but continuous beeping. 

I opened up the back to inspect, but there seems to be nothing I can see right away. Is it like a loose component that’s hidden somewhere? Because I have no idea, and I do not want to ruin the warranty I have. I even got it fairly recently, like two weeks ago. 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Please try removing all external devices and power while the device is turned off. Then, press and hold the power button for 40 seconds to perform an EC reset. After that, reconnect the power and turn on the device to test it. Additionally, please try charging with PD charger to see if it works normally. Thank you!