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No WiFi network detected

OnlyAlex
Level 10

Hi everyone, I have a brand new ASUS Rog Strix and I have been experiencing no problems with WiFi, however, when I ran the diagnostic tests on MyASUS everytime it says 'No WiFi networks were detected'. I uninstalled the WiFI driver and re-downloaded the official driver for my device from ASUS and installed this and the WiFi is still working the same as before with  no issues, but the diagnostics page still says the below. Do I need to worry? Both WiFI and ethernet work perfectly fine. Many thanks!

 

 

WiFi suggestion.png

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1 ACCEPTED SOLUTION

Accepted Solutions

Anbby_ROG
Customer Service Agent

Hi @OnlyAlex ,

 

According to your description, I suggest that you try removing MyASUS and reinstalling it to test if the detection works properly. 
You can refer to the following link for reinstalling the software. Thank you.
https://www.asus.com/support/FAQ/1039718

 

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

Hi @OnlyAlex ,

 

According to your description, I suggest that you try removing MyASUS and reinstalling it to test if the detection works properly. 
You can refer to the following link for reinstalling the software. Thank you.
https://www.asus.com/support/FAQ/1039718

 

Thank you, I am anxious about doing that but as it seems to be an error with MyASUS rather than the hardware, I will ignore the suggestion it offers. Many thanks.