Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

No WiFi network detected

Go to solution
OnlyAlex
Level 10

‎06-19-2023 09:08 AM

Hi everyone, I have a brand new ASUS Rog Strix and I have been experiencing no problems with WiFi, however, when I ran the diagnostic tests on MyASUS everytime it says 'No WiFi networks were detected'. I uninstalled the WiFI driver and re-downloaded the official driver for my device from ASUS and installed this and the WiFi is still working the same as before with  no issues, but the diagnostics page still says the below. Do I need to worry? Both WiFI and ethernet work perfectly fine. Many thanks!

 

 

WiFi suggestion.png

0 Kudos
4,801 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Anbby_ROG
Customer Service Agent

‎06-19-2023 10:52 PM

Hi @OnlyAlex ,

 

According to your description, I suggest that you try removing MyASUS and reinstalling it to test if the detection works properly. 
You can refer to the following link for reinstalling the software. Thank you.
https://www.asus.com/support/FAQ/1039718

 

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

View solution in original post

2 REPLIES 2

Go to solution
Anbby_ROG
Customer Service Agent

‎06-19-2023 10:52 PM

Hi @OnlyAlex ,

 

According to your description, I suggest that you try removing MyASUS and reinstalling it to test if the detection works properly. 
You can refer to the following link for reinstalling the software. Thank you.
https://www.asus.com/support/FAQ/1039718

 

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂

Go to solution
OnlyAlex
Level 10
In response to Anbby_ROG

‎06-20-2023 06:42 AM

Thank you, I am anxious about doing that but as it seems to be an error with MyASUS rather than the hardware, I will ignore the suggestion it offers. Many thanks.

0 Kudos