As the title suggests, my new Zephyrus laptop will not sleep when I tell it to. Whenever I click the button in Windows to go to sleep or press the power button, the screen and keyboard lighting turn off. The power light on the back does its sleeping blinking, but the drive activity light is still going, the SSD drive itself is still going, I hear the fans still spinning, and I'm sure the processors are still behaving as if they were on. This happens both when it's plugged in and when it's not plugged in.
Of course, this is not great, as if I stick it into a case or backpack, it will fry itself. Besides the weird no-sleep problem, the laptop performs normally, although it generally gets a little toasty, hence the fear of it frying itself if it's on. I've already looked into drivers, all are up to date, and none should be missing. However, it behaves like it's possibly a driver issue, so that's still not off the table for the potential problem. I believe it could be the network driver; more on that in a bit. It runs Windows 10 and has been run with AtlasOS. While AtlasOS modifies power settings, the settings I've set for the power options shouldn't interfere. CPU Idling is On, Hibernation is Off, and Power Saving is On. I'm not using MyASUS or ArmoryCrate, as I had an issue with ArmoryCrate before. I removed both and replaced them with G-Helper, which works much better.
The network driver, I believe, could be causing issues because, in the Event Logs, there is an Information event that seems to keep occurring from the source Netwtw14, mainly saying its Event ID descriptions could not be found, so I'm getting no information at all about my wifi driver from Event Viewer. The only real information about Netwtw14 is in the driver properties of the wifi device in its events tab, where it says "Device not started (Netwtw14)" saying the device had a problem starting. Also, the driver's name relating to it is "oem111.inf". Another event of note in the Event View is KernalPower. It does mention that it is entering standby, with the reason being one of the ways I've attempted to put it to sleep. Then, another event after it mentions that the connectivity state in standby is disconnected, with the reason being the policy setting, then after that, it's connected again with the reason being None. Could that be related?
I've also looked into several other drivers that could be the problem, like Intel RST and Bluetooth, but with no luck. I also looked into the below forms that had similar issues.
https://rog-forum.asus.com/t5/previous-forum/laptop-gx703hs-kf075t-sleep-mode-issues/td-p/891716
https://rog-forum.asus.com/t5/previous-forum/sleep-mode-not-working-properly-on-s17-gx703hs-2021/m-p...
I spewed out a lot of information, but hopefully, that is enough to give someone some idea of what could be happening. I'll gladly provide any more information needed to help solve the issue.
