04-05-2023 06:42 PM
Hi @Sub ,
May I ask if this happens after any software or hardware changes?
Please describe the current condition of the computer (Can you enter Windows or BIOS?). Thank you
04-05-2023 06:53 PM
The screen stop shows any sign of life, everything turn on (fans, light) but the screen is blank
04-06-2023 05:55 PM
Hi @Sub ,
Have you tried connecting other monitor to test if it is a display problem?
Please refer to the following link steps to troubleshoot the issue.
https://www.asus.com/support/FAQ/1015072
If the issue persists,we would suggest you bring back your laptop to our service center for further confirmation.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
https://www.asus.com/support/CallUs#
Thank you