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Need help RAM

deathstroke7
Level 7

I have a Zephyrus M16 2023 with an RTX 4080 and I wanted to upgrade its ram to 64gb, so for that I ordered Crucial RAM (5200mhz) which shows up to be compatible with my model on their site. However, when I inserted it, The laptop screen stayed blacked while it powered up for about 2 hours before I reseated the old ram and then the laptop worked fine. Can anyone suggest me what to do?
Regards

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4 REPLIES 4

Anbby_ROG
Customer Service Agent

Hi @deathstroke7 ,

After confirming, the GU604VZ has two RAM slots, supporting up to 32GB DDR5-4800 SO-DIMM x 2. 
Due to the wide variety of memory brands, we cannot test compatibility for every brand. Below are the models and specifications we have tested as a reference. Thank you.
 

DDR5 5600 SO-D 32GB 262P_HYNIX/HMCG88AGBSA
DDR5 5600 SO-D 32GB 262P_SAMSUNG/M425R4GA3PB0

So do the RAMs listed below also work with the laptop?

Sorry, I forgot to mention that Crucial itself, along with tons of people on Reddit have used 64gb 5200mhz ram as well as 5600mhz RAM, while some even have used 96gb RAM 

Anbby_ROG
Customer Service Agent

Hi @deathstroke7 ,

 

Thanks for your feedback! We conduct stability and compatibility tests based on the recommended specifications for laptop upgrades. If you encounter compatibility issues when installing components beyond the suggested specifications, we recommend testing with the recommended specifications for optimal performance. Thank you for your understanding.