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My XG Mobile keeps disconnecting every other second

colubgo1
Level 7

So i'll start off with saying i have the ROG Flow x13 (GV301QH) with the XG Mobile (3080). Last week everything worked just fine, but when I launched my pc this week, it started flickering a black screen and the message kept appearing saying it's charging and then the message that it was using battery power. So naturally I tried to look online but I could only find occasions where this happens maybe once a month or so, but this is literally every other second!

To me it feels like a loose contact, but its so weird as the last time I used it, everything seemed fine, and now it's completely and utterly broken and unusable...

Could it perhaps be a software or driver thing or is my XG mobile just fried?

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1 REPLY 1

Anbby_ROG
Customer Service Agent

I would like to confirm with you whether the same issue occurs when using the laptop's included charger without connecting the XG Mobile. Thank you!