My ASUS RoG strix G15 G513QM Dead

[Sky-toonz]

Can someone pls help me fix My ASUS RoG strix G15 G513QM. The laptop cannot turn on or charge after I turn it off myself. Sometimes when I plug the charger the orange light blinks and go off sometimes nothing happens..but when I leave for a long time like a week and I plug it turn on normal I get to use it and run diagnostics but no faults found at that time if I turn it off and on it immediately it works but when I leave it off for like 4 hours it just won’t turn on again unless I leave it for another one or two weeks before it turns on. 

[Anbby_ROG · Accepted solution]

Hi @Sky-toonz ,

Have you tested with a different charger? Please try removing all external devices and power sources while the laptop is off, then press and hold the power button for 40 seconds to perform an EC reset. After that, reconnect the power and try to start the laptop to see if it powers on normally. If the issue persists, we recommend taking the laptop and charger to a local service center for further inspection. Thank you.

[Sky-toonz]

The problem come from the Armoury crate 

after I installed it the problem started so when the laptop powered back on I uninstalled it and used the laptop for about 6 hours and switched it off now it comes one when ever I turn it on 

[Anbby_ROG]

Hi @Sky-toonz ,

Could you please record a video showing the issues that occur after installing Armoury Crate and how the issues are resolved after removing Armoury Crate? Then, provide the following information via private message for further verification. Thank you.

• Serial Number:
• BIOS Version:
• Windows Build Version: (Settings > System > About)
• Display Driver Version:
• Are there any external monitors or other devices connected?
• Have you added or replaced SSD/RAM?
• GPU and fan settings mode in Armoury Crate:
• Armoury Crate > Settings > About > Service Version > Check Button (Copy all content):