03-16-2024 10:38 AM
Hello I have an issue and really really need assistance, i have asus rog strix g513qc 2021, what happened is that it got out of warranty in November 2023 then in December it stopped getting turned on at all and no sign of life so i went to local repairing places and they couldn’t sort it out and they even made it worse until i finally i gave it to this person who could turn it on but except for the screen and he told it’s because of the power circuits on the motherboard and that he needs to see the same motherboard as my laptop’s in order to identify the issue and sort it out and up until now I’m unable to find someone who has the same laptop here note that asus’ spare parts here are rarely available, do you have any solution or a way to sort this out?
03-17-2024 11:21 PM
Hi @Hajargoubran ,
Since we are unsure whether the repair center you visited is an authorized ASUS service center, for product repair, we recommend you to seek further assistance from your local authorized service center.
Would you be able to provide the product serial number via private message, along with the information (address) of the repair center where you mentioned having issues with your laptop, so we can conduct further verification? Thank you.