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M16 Zephyrus (2023) gaming stutters

StaRific
Level 7

Hey all, hope you guys can help me.

Since last week I've been the proud owner of a new M1 zephyrus and hoped this would solve my gaming stutters of my Flow Z13. How ever, the games I play run with super high FPS and work flawlessly for 95% of the time. But sometimes the FPS drop way down to maybe a frame or 2 per second. This happens with games like Baldurs gate where some instances the FPS drop and can even create a disconnect from online gaming and with Destiny 2 I have similar issues.

Biggest issue is with a simple game like Lethal company, every few seconds the game freezes a bit, repeats old keyboard inputs or just doesnt respond to any input. Then a second later it runs smooth again only for it to happen again a bit later. This all ONLY happens when i play online with friends. If i play online but alone in a server it doesnt happen.

 

I tried everything. I thought it was my internet at first, so I tried ethernet and wireless. I tried windowed view or fullscreen, vsync on and off but it kept happening. This was first all with my Asus Flow Z13. Now I spend big money on a new laptop and everything happens exactly the same. Is there some software fixes I need to try? Im worried I wasted my money now....

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Anbby_ROG
Customer Service Agent

Hi @StaRific ,

I would like to confirm whether you have updated your BIOS to the latest version 310 and are using the NVIDIA display driver version V31.0.15.2901, which has been verified by ASUS. 
If you are still experiencing issues with this version, please assist by providing the following information via private message and recording a video to help us further understand the stuttering issue. Thank you for your cooperation.

 

Serial Number (SN):
BIOS Version:
GPU and Operating Mode Settings in Armoury Crate:
Windows Build Version (Settings - System - About):
Game(s) experiencing stuttering issues:
Please use HWinfo to record data starting 10 minutes before the game begins and ending 10 minutes after the game concludes.