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M-keys dont worked

alexandrsin91
Level 7

Hi, the hot keys M don't worked.
I've already tried installing all the necessary drivers, but nothing helped.
But the most interesting thing is that I can’t configure them in Armoury Crate

https://ibb.co/N6jPdgN

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3 REPLIES 3

Anbby_ROG
Customer Service Agent

Hi @alexandrsin91 ,

Could you please share the model of your laptop with us for further verification?
Please try removing ASUS System Control Interface v3, uninstalling Armoury Crate using the uninstall tool, and then reinstalling ASUS System Control Interface v3 and Armoury Crate. Additionally, while the laptop is powered off, remove all external devices and the power adapter, then press and hold the power button for 40 seconds to perform an EC reset. Afterward, reconnect the power adapter, turn on the laptop, and test if Armoury Crate can be configured properly. Thank you.

I don’t know how to remove ASUS System Control Interface V3, but I uninstalled Armoury Crate and installed it again + didn’t update the program and everything works, because... It was after the Armoury Crate update that the ability to customize these buttons disappeared

Anbby_ROG
Customer Service Agent

Hi @alexandrsin91 ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you