Hi @LouieSA ,
I would like to confirm what issues your laptop is experiencing. If it is recommended to replace the motherboard to resolve the issue after inspection at an authorized repair center, as we do not offer individual motherboard repairs, we suggest you evaluate whether to replace the motherboard. Thank you for your understanding.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
