Hi @Mushu_HMCD ,
Due to this software is no longer maintained, so the member login, game profile backup and restore functions may not work properly. If you have any questions or need assistance, please don't hesitate to contact our customer support team. We appreciate your understanding and support.
To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.
⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
