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Laptop freeze for a few seconds when playing games

kafikar1
Level 7

Hi. I have a problem. When i play games eith my laptop, the game will freeze and the sound will go like : tt tt tt ttt and after few seconds it will unfroze again. Its so anyoning at shooter games. Whats the problem?

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Does the issue occur only in specific games or in all games? 
Since the exact model of your laptop is unclear, please try updating the BIOS to the latest version and testing with ASUS-verified display drivers to see if the issue improves. If the problem persists, could you please record a video of the issue and provide the laptop model, display driver version, and BIOS version so we can further investigate the problem? Thank you.

Due to the regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience and understanding 🙂