cancel
Showing results for 
Search instead for 
Did you mean: 

LAPTOP ASUS 15 G513 MOTHERBOARD KILELD BY FACTORY APPLIED THERMAL PASTE

DuArms
Level 7

I have bought a ASUS STRIX G513 2 years and  6 months ago.

I couple weeks ago it died because IT LEAKED THE TERMAL PASTE from the CPU to the mother board.

ASUS G513 CPU THERMAL PASTE LEAKASUS G513 CPU THERMAL PASTE LEAK

 

 

 

 

ASUS authorize repair center is asking for 90% of the price of the laptop now.  
This is clearly a manufacture defect  that I am force to pay for.
I write this as a heads up for anyone wiling to buy an ASUS laptop, don't. 

256 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @DuArms ,

I'm sorry to hear about your experience.
Would you be willing to provide me with your product serial number and RMA number via private message? I will further investigate your case with our local service team. Thank you.

Due to the ongoing regional holidays, my responses may be slightly delayed.
Thank you in advance for your patience.‌‌‌‌