Hi @masoodsal ,
I would like to confirm the following questions with you in order to understand the issues you are currently experiencing. Thank you.
(1) Have you updated your Armoury Crate to the latest version?
(2) Have you tried removing and reinstalling the Armoury Crate driver for testing?
Please refer to the following information about Keystone for your reference.
If the issue persists please feel free to reply or PM me . Thank you.