cancel
Showing results for 
Search instead for 
Did you mean: 

Keyboards keys dont always work when they are not hit right in the center

Elysium1982
Level 7

hey guys,

I have just bought the Asus Rog Zephyrus G15. 

Often when I am typing...letters end up missing from my text. Keys dont always work when they are not hit right in the center. I have just tested this using another laptop and the letters appear when you hit the corner of the keys. IT doesnt have to be right in the middle. Is this normal? I have never experienced this. My previous laptop (Asus TUF) worked just fine in terms of typing.

151 Views
1 REPLY 1

Anbby_ROG
Customer Service Agent

Hi @Elysium1982 ,

I would like to confirm with you whether you have updated the BIOS to the latest version.
Additionally, could you please record a video to further investigate this issue? Thank you.