06-30-2024 08:28 AM
Hello to all !
I have owned an Asus Rog G18 (G834JZ) for a year (personal PC but also work for development) and I am currently experiencing a rather annoying problem with my PC:
I have already disassembled and cleaned the key, reinstalled the drivers... But nothing works.
Do you have an idea of the problem please?
Thank you in advance and have a great day :)!
07-01-2024 01:14 AM
Hi @JohnCotelette ,
I would like to confirm with you whether this issue occurs only with the "Z" key. Are the other keys functioning normally?
If the problem is limited to a single key and persists even after reinstalling the keyboard driver via Device Manager, we recommend sending your laptop to a local service center for further hardware diagnostics. Thank you.