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Keyboard bug on Rog Strix G17

kopukza1
Level 7

Hello guys, I have an Asus Rog Strix G17 (G713PV) laptop and lately it has keyboard problems. When I don't interact with keyboard for more than 5 seconds and then I touch any key, at first that key isn't detected, it sometimes needs like 3 key press to start typing, after that every key functions absolutely normally, until I stop typing for around 5 seconds, than again same problem happens. It is very annoying and I'm wondering if anyone had the same issue and how did they fix it.

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1 REPLY 1

Anbby_ROG
Customer Service Agent

Please try updating the ROG Keyboard Firmware Update tool to Version V3.8.3.009 and test to see if the issue improves. Thank you.