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It doesn't show HDR support on my device

Rashko
Level 8

‎04-11-2024 11:53 AM

ROG Strix G18 (2023)

It doesn't show HDR support on my device

Rashko_0-1712861548249.png

I also installed this driver, but HDR support did not come. How can I resolve this situation?

 

 

 

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1 REPLY 1

Anbby_ROG
Customer Service Agent

‎04-11-2024 07:24 PM

Hi @Rashko ,

Confirmed that the G814J supports Dolby Vision HDR, Dolby Vision HDR can only support the streaming service video is with Dolby Vision HDR. 
Please refer to this link for more information about Dolby Vision HDR. The above information is provided for your reference. Thank you.

To speed up issue identification, please provide the product model, BIOS, and driver versions, along with the troubleshooting steps you've already tried to avoid redundant checks.

⚠️ DM are for collecting personal information only. For technical assistance, please post your issue in the discussion thread so everyone can help and share insights! Thank you for your understanding! 🙂
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