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I9-13980HX | G634JZ 100ºC

ElSm0K3
Level 8

Screenshot 2024-09-30 194853.png

I'm curious if these temperatures are within the average range. I'm currently playing Rust on my laptop, which has a -150mv undervolt, and I have the fans running underneath. Additionally, I've replaced the thermal paste with liquid metal. These modifications have been in place since I first acquired the laptop.

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2 REPLIES 2

Anbby_ROG
Customer Service Agent

I would like to confirm if you have experienced any abnormal stuttering or other issues while playing the game.

The CPU has a Turbo Boost feature that adjusts performance based on usage. When Turbo Boost is activated, the CPU's power consumption and temperature will inevitably rise. However, as long as the temperature stays below Intel's recommended levels, it will not impact the longevity of the product. The CPU has built-in protection mechanisms, and if the core temperature exceeds the set limit, the power will be reduced to maintain a safe temperature.

Please check if the temperature decreases after playing the game.

Also, based on your other posts mentioning internal screw damage, we still recommend sending your laptop to a local service team for further inspection to ensure stability during use. We hope this information is helpful, thank you.

The temperature of my laptop has consistently been high since I first acquired it. Additionally, I've noticed that the voltage is consistently at 1.6v, indicating potential degradation. In an effort to address this issue, I replaced the liquid metal compound that was originally applied by ASUS with my own.

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I am extremely frustrated with the ASUS Liquid Metal application on my laptop. The application process was messy and resulted in hotspots with brown "heat" due to the absence of Liquid Metal. I am hesitant to send my laptop to the ASUS service center because I've heard stories about ASUS refusing warranty claims after the liquid metal is replaced, even though it's not legal in Europe. According to European laws, the warranty should only be voided if I cause a technical malfunction in the device, which I did not. I am worried that ASUS might cancel my RMA and warranty or charge me exorbitant fees, such as $500 for a single screw or motherboard replacement. I find it unbelievable that a screw could snap while being unscrewed, especially since a PC repair shop was involved in the process.

If you can assure me that none of these issues will occur, I will consider sending in my laptop for service. However, if you cannot guarantee this, I am unwilling to risk losing my laptop due to ASUS's known RMA behavior.